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How to Fix Firestick That Keeps Freezing (Causes and Solutions)

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The Amazon Fire TV Stick has been an excellent option for many consumers to access multiple apps through one platform. Although there are many reasons why your Firestick keeps freezing and many great solutions to fixing this issue.

Below we have put together all possible solutions to fixing your Firestick and other tips and tricks with different apps. Let’s take a look!

What Does it Mean When the Firestick Keep Freezing?

There are many reasons why the Firestick keeps freezing. This is why finding the correct problem will help you find the quickest and easiest solutions. A few reasons your Firestick keeps freezing is because:

  • Firestick Memory. The Firestick only has 8 GB of memory, meaning the more apps you download, the more you are streaming, and the more memory is used.
  • Internet Connection. The Internet is always something to consider, especially when streaming.
  • Your TV Cannot Support Firestick. Believe it or not, many users have faced the issue of their TV being the main issue with cheap motherboards.
  • The Firestick Device is Faulty. Sometimes, the device could be faulty or experience a minor issue that may only require a restart. Other times, you may need a replacement.
Main causes why fire stick keeps freezing
Main causes why fire stick keeps freezing / Image: Pigtou.com

It is very rare when the problem is the app itself. So it is essential to go through all possible issues regarding the Firestick itself or the TV before considering the app as the issue.

What to Do When Amazon Firestick Freezes (10 Solutions)

Below are some of the best solutions to help users experience their Firestick from freezing. Real people with real Firestick issues have completed each solution. The first solutions typically fix the problem the fastest. So keep this in mind while going through the list!

1) Restart the Amazon Firestick Device

Sometimes, it is as simple as restarting the Firestick device. This allows the device to clear any unnecessary apps running in the background, to help it function more smoothly. To restart the Amazon Firestick, follow these steps:

  • Go to MyFire TV Settings
  • Scroll down to the “Restart” option.
  • Confirm the restart and wait for the MyFire TV device to reboot.

If the Firestick is completely frozen and will not allow you to move to another page, press and hold both the “Select” and “Play” buttons simultaneously until the device restarts. This should take about five seconds.

Restart the Amazon Firestick device
Restart the Amazon Firestick device / Image: Pigtou.com

2) Unplug the Power Cable from the Fire TV

Many users have mentioned that unplugging the power cable from the Fire TV and replugging it can fix the freezing issue. To do this effectively, follow these steps:

  • Unplug the power cable from the Fire TV
  • Allow the device to sit unplugged for about one minute
  • Plug the power cable back into the Fire TV.

This has not been known to be a permanent solution, although it is the fastest solution.

3) Try using a different HDMI port and a different TV (if possible)

Some TVs are less advanced than others, which can cause the Firestick to freeze and restart constantly. Try to connect through a different TV to see if this solves the issue.

If you do not have another TV, try to use a different HDMI port, as sometimes the HDMI port you are using could be faulty.

4) Uninstall Apps and Reinstall

The memory of an Amazon Firestick is limited to only 8 GB. Sometimes, this means uninstalling apps you seldomly use is essential to ensuring the Firestick stops freezing. Here is the process of uninstalling unwanted apps in your FireTV device:

  1. Go to “Settings” on your home menu
  2. Select “Applications”
  3. Go to “Manage Installed Applications
  4. Select one app; you will see everything about this app
  5. Select “Uninstall”, click and confirm.
  6. For the above steps for uninstalling Apps, you also can choose to clear the cache/data from Step 5.

Keeping Firestick clean from extra unused apps will give it more space to operate the apps you need.

Uninstall apps and reinstall them on FireTV
Uninstall apps and reinstall them on FireTV / Image: Pigtou.com

5) Factory Reset your Fire TV Stick

If you continue to have issues, consider a Factory Reset for your Firestick. Although you should keep in mind that all content and data will be removed in this process.

To factory reset your Fire TV Stick:

1. Go to “Settings” from the Fire TV menu.

2. Select “Device” and then scroll down.

3. Select “Reset to Factory Defaults” and then confirm to reset your device.

You can also hold the “back” and the “right navigation” buttons for 10 seconds. This will prompt you to cancel, wait for the reset to happen automatically, or go forward with the reset immediately.

Factory reset your FireTV stick
Factory reset your FireTV stick / Image: Pigtou.com

6) Disconnect, then Reconnect your Wi-Fi

If your Firestick is freezing and buffering, this is most likely something to do with your internet connection (or WiFI connection). The best way to test this is to disconnect your WiFi and reconnect.

You can disconnect your router for 5-10 minutes and then reconnect. Although you can also disconnect from the WiFi and then reconnect directly from the Firestick. This should refresh your Firestick and your WiFi connection completely.

7) Run a Speed Test on your Device

If you are still experiencing slow internet, consider running a speed test to see how well your Wi-Fi is downloading information. If it is anything below 50MBPS, this is proof that you need to restart or reconnect your WiFi.

8) Consider Using an Internet with a Higher Speed

If you are constantly experiencing prolonged internet, consider contacting your internet provider for a faster internet solution. Typically, 100 MBPS is more than enough for streaming, although you should also consider how many people use the internet, as that takes MBPS per person.

9) Change Firestick Batteries

If you have had the FIrestick for a while, consider replacing the batteries. This is a simple solution, although it has been proven to fix some issues regarding freezing or buffering.

10) Avoid Cold Environments

Although it is a simple issue, sometimes, if you are in a house with no heating, any computer or device can run slowly due to the cold. Ensure your TV is within a warm environment, or wait for the TV to remain turned on for a few minutes before streaming.

Solutions to fix a Firestick that keeps freezing - infographic
Solutions to fix a Firestick that keeps freezing – infographic / Image: Pigtou.com
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Pigtou Editorial Team

A group of tech enthusiasts who find pleasure in troubleshooting and resolving various issues. When we're not engaged in writing, we typically enjoy playing table football or spending time with our office dog.
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