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The Trojan.malware.300983.susgen is an annoying malware that entirely takes over any computer it affects. One of the most frustrating things about this malware is that it spreads quickly, causing enormous damage to your computer. Also, it is not easy to remove. While there are manual ways to remove this malware, they do not work entirely, as the malware will replicate itself after some time if it’s not completely removed.
If you don’t want to dig into the strenuous malware removal procedures, we recommend using the Spy Hunter software. This software detects and removes malicious malware and viruses automatically. It also ensures they don’t return to your computer by protecting it from future threats. Read on to learn more about removing Trojan.malware.300983.susgen.
Is Trojan.malware.300983.susgen Malware or False Positive?
Trojan.malware.300983.susgen is a type of malicious malware called Trojan. This malware can be frustrating because it takes control of the computer to execute harmful activities that can cause severe damage. It also spreads on any computer it infects by modifying files, copying files, and disabling essential Windows components. Here are some of the damages this malicious Trojan can cause to your computer.
- It downloads other harmful viruses into your computer without your knowledge.
- It creates backdoor access for hackers to access your computer remotely.
- Copies confidential information such as Gmail login details, banking details, etc.
- It can destroy all the data on your computer.
- It can disable the Windows OS of your computer.
Automatic Way to Remove Trojan.malware.300983.susgen
The most effective and reliable way to remove the Trojan.malware.300983.susgen malware is the Spy Hunter software. While standard antiviruses, particularly the ones with free versions, only detect malware, Spy Hunter was specially built to detect and remove malware using an up-to-date database.
The developers also ensure the database is updated daily to expose newer threats. Use the following steps to download, install and use the Spy Hunter software.
Step 1: Use this link to download the Spy Hunter software. Then, open the SpyHunter-Installer.exe file from your browser download history.
Step 2: A User Account Control icon might pop up on your computer screen. Click on “Yes” to continue.
Step 3: Select your preferred language and click on Continue to start Spy Hunter’s installation process.
Step 5: You will be prompted to add your information when you click on the Finish icon after the installation. You can either add your information or accept the default information.
Step 6: To open the app on your PC after you have completed its installation, search for Spy Hunter on your computer.
Step 7: Click on Start Scan Now. The Spy Hunter software will then search for viruses on your PC automatically.
Step 8: After completing the scan, Spy Hunter will expose all the viruses on your PC, including the Trojan.malware.300983.susgen malware. Finally, click on the Delete button to remove them.
The Most Advanced Guide to Remove Trojan.malware.300983.susgen Manually (Proceed with Caution!)
If you decide to remove malware manually, follow our step-by-step guide below. Note that this process takes 20-30 minutes and requires some technical skills. If you do not follow our steps carefully, this may damage or corrupt your Windows system, and you will end up paying more to reinstall the system and recover your data than getting malware removal software in the first place.
Before Proceeding to Solutions, You Need to Enter a Safe Mode
Step 1. Search for ‘Recovery Options‘ > Recovery > Advanced start-up > Restart now
Step 2. Then in Choose an option menu go to Troubleshoot > Advanced options > Startup Settings > Restart
Step 3. Once restarted, select Safe Mode with Networking and press Enter
Now let’s proceed to malware removal steps… Please follow our exact order of solutions to have a higher chance of success.
Solution #1 – Delete Suspicious Tasks in Task Scheduler
Step 1. Go to Control Panel > Administrative Tools > Task Scheduler
Step 2. Open the Task Scheduler Library folder and delete suspicious tasks
TIP: if you don’t recognize suspicious tasks, filter by ‘Created’ date and check the latest created tasks. Also, suspicious tasks might have a missing Author.
Solution #2 – Delete Suspicious Programs in Programs and Features
Step 1. Go to Control Panel > Programs and Features
Step 2. Sort by ‘Installed On‘ date and delete suspicious programs
TIP: Think about what programs were installed just before your PC got infected.
Solution #3 – Delete Suspicious Files from Task Manager
Step 1. Open Task Manager and go to the Details tab
Step 2. Search for suspicious processes
Step 3. Right-click on suspicious process > Open file location, and delete the file or whole folder
Step 4. Get back to Task Manager and end the suspicious process
Step 5. Then search the Startup tab for suspicious processes > Open the file location, and delete the file or whole folder
TIP: If ‘Access is denied’ and you’re unable to delete files, search for Resource Monitor (run as administrator), open and end the process in the Overview tab, then try to delete a file.
Solution #4 – Delete Suspicious Registries from Registry Editor
Step 1. Open Registry Editor (Run as administrator)
Step 2. Delete suspicious registries from:
Step 3. Then select Computer and go to Edit > Find, and search Registry by names of suspicious files you remember from previous steps
TIP: You can easily delete suspicious registries from Run and RunOnce folders, however, be careful with deleting registries from other folders. This can break your system.
Solution #5 – Disable Suspicious Services in System Configuration
Step 1. Search for Run and type msconfig, then open the Services tab
Step 2. Tick ‘Hide all Microsoft services‘
Step 3. Then search a list for suspicious services and untick them
TIP: Missing or unknown Manufacturer can be a good sign of suspicious service
Solution #6 – Delete Temporarily Files
Step 1. Search for Run and type %temp%
Step 2. Delete everything in the Temp folder
Step 3. Empty Recycle Bin
TIP: all temporary files can be deleted without hesitation. It will not damage your system.
Solution #7 – Check Hosts File
Step 1. Go to C:\Windows\System32\drivers\etc, and open the hosts file as Notepad
Step 2. Delete everything below ‘# ::1 localhost‘
TIP: If a record doesn’t have ‘#’, this is definitely a suspicious record that should be deleted.
Solution #8 – Clean Browsers
Step 1. Search for your browser, right-click and open file location
Step 2. Then right-click on the browser icon and open Properties
Step 3. Delete everything after exe” in Target (for example, Google Chrome’s target should end with chrome.exe”)
Then you need to open your browser, delete suspicious extensions, notifications, and reset settings to defaults.
• Google Chrome:
Delete suspicious extensions: Settings > Extensions
Remove suspicious notifications: Settings > Privacy and security > Notifications, then remove suspicious notifications under ‘Allowed to send notifications‘
Reset settings to defaults: Settings > Reset and clean up > Restore settings to their original defaults > Reset settings
• Mozilla Firefox:
Delete suspicious add-ons: Menu > Add-ons and themes
Remove suspicious notifications: Menu > Privacy & Security > Notifications > Settings…, then remove websites you do not want to receive notifications from
Reset settings to defaults: Menu > Help > More troubleshooting information > Refresh Firefox > Refresh Firefox
Delete suspicious extensions: Click on Opera icon > Extensions > Extensions
Remove suspicious notifications: Click on Opera icon > Settings > Advanced > Privacy & security > Site Settings > Notifications, then under ‘Allowed to send notifications’ remove websites you do not want to receive notifications from
Reset settings to defaults: Click on Opera icon > Update and recovery > Recover
• Microsoft Edge:
Delete suspicious extensions: Menu > Extensions
Remove suspicious notifications: Menu > Settings > Cookies and site permissions > Notifications, then under ‘Allow‘ remove websites you do not want to receive notifications from
Reset settings to defaults: Menu > Settings > Reset settings > Restore settings to their default values > Reset
Solution #9 (Optional) – Follow This Solution if Your Browser Does Not Open Any Websites
If your browsers do not open any websites while other software can connect to the internet properly, you need to check internet properties:
Step 1. Go to Control Panel > Internet Options > Connections > LAN settings
Step 2. Tick ‘Automatically detect settings’ and untick ‘Use a proxy server for your LAN’
Step 3. Then disable proxy servers in the browser if connection wasn’t restored yet
• Check AppInit_DLL in Registry
Step 1. Open Registry Editor (Run as administrator)
Step 2. Go to Edit > Find, search for AppInit_DLLs
Step 3. Open the AppInit_DLLs file and make sure Value Data is empty (don’t remove records starting with “SYS:”)
Step 4. If Value Data contains a path to any DLL file, follow that path, find and delete that DLL file, and clean Value Data in AppInit_DLLs file.
TIP: DLL file may be hidden in the destination folder. In that case, change the folder setting by going to View > Options > Change folder and search options > View, then select ‘Show hidden files, folders and drives’
• Check DNS servers
Step 1. Go to Control Panel > All Control Panel Items > Network and Sharing Centre, then click on your Connection
Step 2. Open Properties > Internet Protocol Version 4 (TCP/IPv4)
Step 3. Select ‘Use the following DNS server addresses’ and enter 18.104.22.168 to Preferred DNS server and 22.214.171.124 to Alternative DNS server
Step 4. Then open Command Prompt and enter the following commands: ipconfig /flushdns then route –f (these commands will clean DNS cache)
Solution #10 (Optional) – Restore the Windows
If the steps above do not remove malware, you can restore your Windows to the earlier point. This will not affect your pictures, documents or personal data, but some programs or drivers might be uninstalled.
Search for Create a restore point > System Restore… > Next > Select a date you want to restore your system to > Next > Finish
You may also need to decrypt or recover your personal files.
Trojan.malware.300983.susgen is a malicious trojan that frustrates computer users. To help you remove this harmful malware, we have highlighted automatic and manual ways to help you out. We recommend using the Spy Hunter Software if you want to remove the Trojan.malware.300983.susgen malware from your computer quickly. You will have no issues using this practical and reliable software.
We recommend removing it automatically by Spy Hunter or following our manual malware removal guide in this article.
Your computer can get infected with the Trojan.malware.300983.susgen malware through several means. However, the most common ways include free programs, fake email attachments, etc.