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Home Malware

How to Remove Trojan.win32.save.a Virus (Actionable Guide)

Pigtou Team by Pigtou Team
September 27, 2022
in Malware
Reading Time: 16 mins read
How to Remove Trojan.win32.save.a Virus (Actionable Guide)

Our researchers have curated the ultimate guide on removing trojan.win32.save.a. Get rid of it now. learn more on this article

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Trojan.win32.save.a is a type of virus that infects computers. Once your computer gets infected with this malware, it takes over your computer and steals private and confidential information for fraud purposes. What’s more annoying about this malware is that it doesn’t get fully deleted when you use manual methods to remove it. It will come back after some time. 

We recommend using the Spy Hunter software if you want to remove this malware quickly without going through strenuous manual methods. This software detects and removes malicious malware automatically. Continue reading to learn more about eliminating trojan.win32.save.a. 


Is trojan.win32.save.a Malware or False Positive?

Trojan.win32.save.a belongs to a popular malware category called Trojan Horses. It is one of the newest computer threats that is encountered online. Unless you have an effective security program, you might not know your computer has been infected with this malware until it’s too late. So, it’s advisable to scan your computer for malware from time to time. Some of the damages the trojan.win32.save.a malware can cause your computer include: 

  • Formatting your drives 
  • Stealing and deleting your confidential data.
  • Creating backdoor access for hackers
  • Uploading other dangerous viruses and malware. 


Automatic Way to Remove Trojan.win32.save.a

Several antiviruses online claim to detect and remove malware. However, these antiviruses, especially those with free versions, can only detect malware. They can’t remove them entirely. Spy Hunter is the only antivirus proven to be the most effective and reliable way to remove the trojan.win32.save.a malware. 

Spy Hunter was developed to detect and remove malware using an up-to-date database. This database is also updated regularly by its developers to detect new threats. You can use the following simple steps to download, install and run the Spy Hunter software. 


Step 1: Download the Spy Hunter software using this link. You will then open its file from your download history.

Step 2: A User Account Control icon might appear on your computer screen. Choose “Yes” to continue the installation. 

Step 3: Choose your preferred language and click on Continue to start Spy Hunter’s installation process.

Step 4: Accept both the Privacy Policy and End User License Agreement. Then, click on Install.

Step 5: You will be asked to add your information when you click on the Finish icon after the installation. You can either add your information or accept the default information.

Step 6: To open the app on your PC after you have completed its installation, search for Spy Hunter on your computer. 

Step 7: Click on Start Scan Now. The Spy Hunter software will then search for viruses on your PC automatically.

Automatic Way to Remove Trojan.win32.save.a - scan now

Step 8: After Spy Hunter has completed its scan, all the viruses on your computer will be detected and exposed, including the trojan.win32.save.a. Finally, click the Delete button to remove them. 


The Most Advanced Guide to Remove Trojan.win32.save.a Manually (Proceed with Caution!)

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If you decide to remove malware manually, follow our step-by-step guide below. Note that this process takes 20-30 minutes and requires some technical skills. If you do not follow our steps carefully, this may damage or corrupt your Windows system, and you will end up paying more to reinstall the system and recover your data than getting malware removal software in the first place.


Before Proceeding to Solutions, You Need to Enter a Safe Mode


Step 1. Search for ‘Recovery Options‘ > Recovery > Advanced start-up > Restart now

Before Proceeding to Solutions, You Need to Enter a Safe Mode - Advance options#1


Step 2. Then in Choose an option menu go to Troubleshoot > Advanced options > Startup Settings > Restart

Step 3. Once restarted, select Safe Mode with Networking and press Enter


Now let’s proceed to malware removal steps… Please follow our exact order of solutions to have a higher chance of success.


Solution #1 – Delete Suspicious Tasks in Task Scheduler


Step 1. Go to Control Panel > Administrative Tools > Task Scheduler

Step 2. Open the Task Scheduler Library folder and delete suspicious tasks

Solution #1 - Delete Suspicious Tasks in Task Scheduler
Delete suspicious tasks in Task Scheduler / Image credit: Pigtou


TIP: if you don’t recognize suspicious tasks, filter by ‘Created’ date and check the latest created tasks. Also, suspicious tasks might have a missing Author.


Solution #2 – Delete Suspicious Programs in Programs and Features


Step 1. Go to Control Panel > Programs and Features

Delete Suspicious Programs in Programs and Features - control panel - program
Open Programs and Features / Image credit: Pigtou


Step 2. Sort by ‘Installed On‘ date and delete suspicious programs

Solution #2 - Delete Suspicious Programs in Programs and Features
Delete suspicious programs in Programs and Features / Image credit: Pigtou


TIP: Think about what programs were installed just before your PC got infected.


Solution #3 – Delete Suspicious Files from Task Manager


Step 1. Open Task Manager and go to the Details tab

Step 2. Search for suspicious processes

Step 3. Right-click on suspicious process > Open file location, and delete the file or whole folder

Delete suspicious processes in Task Manager / Image credit: Pigtou


Step 4. Get back to Task Manager and end the suspicious process

Step 5. Then search the Startup tab for suspicious processes > Open the file location, and delete the file or whole folder

Delete suspicious startup processes / Image credit: Pigtou


TIP: If ‘Access is denied’ and you’re unable to delete files, search for Resource Monitor (run as administrator), open and end the process in the Overview tab, then try to delete a file.


Solution #4 – Delete Suspicious Registries from Registry Editor


Step 1. Open Registry Editor (Run as administrator)

Solution #4 - Delete Suspicious Registries from Registry Editor - Open Registry Editor
Run Registry Editor as administrator / Image credit: Pigtou


Step 2. Delete suspicious registries from: 

Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce locations

Delete suspicious records in Run and RunOnce locations / Image credit: Pigtou


Step 3. Then select Computer and go to Edit > Find, and search Registry by names of suspicious files you remember from previous steps

Search for suspicious records / Image credit: Pigtou

TIP: You can easily delete suspicious registries from Run and RunOnce folders, however, be careful with deleting registries from other folders. This can break your system.


Solution #5 – Disable Suspicious Services in System Configuration


Step 1. Search for Run and type msconfig, then open the Services tab

Disable Suspicious Services in System Configuration - run diag
Type msconfig in Run / Image credit: Pigtou


Step 2. Tick ‘Hide all Microsoft services‘

Solution #5 - Disable Suspicious Services in System Configuration
Disable suspicious services in System Configuration / Image credit: Pigtou


Step 3. Then search a list for suspicious services and untick them


TIP: Missing or unknown Manufacturer can be a good sign of suspicious service


Solution #6 – Delete Temporarily Files


Step 1. Search for Run and type %temp%

Delete Temporarily Files - temporary files
Locate Temp folder and delete everything inside / Image credit: Pigtou


Step 2. Delete everything in the Temp folder

Step 3. Empty Recycle Bin


TIP: all temporary files can be deleted without hesitation. It will not damage your system.


Solution #7 – Check Hosts File


Step 1. Go to C:\Windows\System32\drivers\etc, and open the hosts file as Notepad

Step 2. Delete everything below ‘# ::1 localhost‘

Solution #7 - Check Hosts File
Delete suspicious records in Hosts file / Image credit: Pigtou


TIP: If a record doesn’t have ‘#’, this is definitely a suspicious record that should be deleted.


Solution #8 – Clean Browsers


Step 1. Search for your browser, right-click and open file location

Step 2. Then right-click on the browser icon and open Properties

Step 3. Delete everything after exe” in Target (for example, Google Chrome’s target should end with chrome.exe”)

Solution #8 - Clean Browsers' Target in properties
Verify Target in browser properties / Image credit: Pigtou


Then you need to open your browser, delete suspicious extensions, notifications, and reset settings to defaults.


• Google Chrome:


Delete suspicious extensions: Settings > Extensions

Google Chrome - extension
Delete suspicious extensions in your browsers / Image credit: Pigtou


Remove suspicious notifications: Settings > Privacy and security > Notifications, then remove suspicious notifications under ‘Allowed to send notifications‘

Reset settings to defaults: Settings > Reset and clean up > Restore settings to their original defaults > Reset settings


• Mozilla Firefox:


Delete suspicious add-ons: Menu > Add-ons and themes

Remove suspicious notifications: Menu > Privacy & Security > Notifications > Settings…, then remove websites you do not want to receive notifications from

Reset settings to defaults: Menu > Help > More troubleshooting information > Refresh Firefox > Refresh Firefox


• Opera:


Delete suspicious extensions: Click on Opera icon > Extensions > Extensions

Remove suspicious notifications: Click on Opera icon > Settings > Advanced > Privacy & security > Site Settings > Notifications, then under ‘Allowed to send notifications’ remove websites you do not want to receive notifications from

Reset settings to defaults: Click on Opera icon > Update and recovery > Recover


• Microsoft Edge:


Delete suspicious extensions: Menu > Extensions

Remove suspicious notifications: Menu > Settings > Cookies and site permissions > Notifications, then under ‘Allow‘ remove websites you do not want to receive notifications from

Reset settings to defaults: Menu > Settings > Reset settings > Restore settings to their default values > Reset


Solution #9 (Optional) – Follow This Solution if Your Browser Does Not Open Any Websites


If your browsers do not open any websites while other software can connect to the internet properly, you need to check internet properties:

Step 1. Go to Control Panel > Internet Options > Connections > LAN settings

Follow This Solution if Your Browser Does Not Open Any Websites lan options
Open LAN settings / Image credit: Pigtou


Step 2. Tick ‘Automatically detect settings’ and untick ‘Use a proxy server for your LAN’

Disable 'Use Proxy for LAN'
Disable proxy server for LAN / Image credit: Pigtou


Step 3. Then disable proxy servers in the browser if connection wasn’t restored yet


• Check AppInit_DLL in Registry


Step 1. Open Registry Editor (Run as administrator)

Step 2. Go to Edit > Find, search for AppInit_DLLs

Step 3. Open the AppInit_DLLs file and make sure Value Data is empty (don’t remove records starting with “SYS:”)

Check Value Data in AppInit_DLL / Image credit: Pigtou


Step 4. If Value Data contains a path to any DLL file, follow that path, find and delete that DLL file, and clean Value Data in AppInit_DLLs file.


TIP: DLL file may be hidden in the destination folder. In that case, change the folder setting by going to View > Options > Change folder and search options > View, then select ‘Show hidden files, folders and drives’


• Check DNS servers


Step 1. Go to Control Panel > All Control Panel Items > Network and Sharing Centre, then click on your Connection

Check DNS servers - find your connection
Find your connection / Image credit: Pigtou

Step 2. Open Properties > Internet Protocol Version 4 (TCP/IPv4)

Step 3. Select ‘Use the following DNS server addresses’ and enter 8.8.8.8 to Preferred DNS server and 8.8.4.4 to Alternative DNS server

Update DNS servers / Image credit: Pigtou

Step 4. Then open Command Prompt and enter the following commands: ipconfig /flushdns then route –f (these commands will clean DNS cache)

Flush DNS cache / Image credit: Pigtou


Solution #10 (Optional) – Restore the Windows


If the steps above do not remove malware, you can restore your Windows to the earlier point. This will not affect your pictures, documents or personal data, but some programs or drivers might be uninstalled.

Search for Create a restore point > System Restore… > Next > Select a date you want to restore your system to > Next > Finish

Solution #10 (Optional) - Restore the Windows
Restore system to the earlier settings / Image credit: Pigtou


You may also need to decrypt or recover your personal files.


Final Thoughts

The trojan.win32.save.a malware is hazardous and should be removed immediately after you notice it on your computer. This article discussed automatic and manual ways to remove this malware from your PC. We recommend using the Spy Hunter software to remove this Adware quickly. This software will remove this malware entirely and protect your computer from future threats. 


FAQs

How to Remove trojan.win32.save.a?

We recommend removing it automatically by Spy Hunter or following our manual malware removal guide in this article. 

How Has The trojan.win32.save.a Malware Infected My PC? 

The most common way this malware can infect your computer is through free program downloads. 

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