We ship all the orders for free, no matter what’s size of your parcel. However, we recommend to upgrade to the shipping with tracking number method at checkout.
We always aim to dispatch within 1-3 working days from cleared payments.
Once dispatched, we will email your tracking link (if you upgraded the shipping method). Tracking displays updates in dispatch and destination countries only. All orders are shipped from Vilnius, Lithuania (European Union).
ESTIMATED DELIVERY TIMES
European orders: usually 3-7 working days from dispatch
International orders: usually 1-3 weeks from dispatch
All items will be delivered by your local postal service. Signature is required.
We do not offer express shipping at the moment.
In some cases, import taxes may apply if delivery address is outside of European Union. Customs processing times are not included in delivery times. Taxes are buyers’ responsibility.
TIMES FOR LOST PARCELS
Please allow the following times before parcels can be considered as lost:
EU orders: 21 calendar days from dispatch
International orders: 40 calendar days from dispatch
Periods for lost parcels are extended by 10 days in December and February due to overloaded mail.
If you haven’t received your parcel after periods listed above, please contact us below.