Home > Guides and How To's > How To Fix The “Referenced Account Is Currently Locked Out” Error? (Explained!)

How To Fix The “Referenced Account Is Currently Locked Out” Error? (Explained!)

| Updated:

People make mistakes when typing in their passwords, and some forget how it was supposed to go. Nonetheless, multiple password errors can cause your PC to lock you out. And usually, the major reason most individuals end up with the “Referenced Account Is Currently Locked Out” error is this. You should also know that this is most common with Windows 10, as it is made under the Account lockout threshold policy.

Technically, you get to experience the error after unintentionally locking yourself out of your Microsoft account. That is when trying to log into your user account. However, do note that solving the “currently locked out” error doesn’t often come off as too much of a hassle. At least when you understand the right approach to it. 

And really, before you go on diving to try most troubleshooting measures out, it might help to perform some basic operations. Something like adjusting your connection wires and rebooting your system, fixing your date and time settings, resetting your password, etc. It would help if you tried again after these processes. Nonetheless, if they do not help anything, this guide will run you through some other five fixes you can try out.

The cause of the “referenced account is currently locked out” a primarily linked to your Account locking you out due to wrong password trails. But other reasons could be because of wrong DNS settings, too many cached credentials, and so on. Nonetheless, the issue and its causes are nothing to lose a sweat about. Below, we’ll discuss how to get the error fixed, so, without much ado, let’s jump right in.


5 Solutions To Get Rid Of The “Referenced Account Is Currently Locked Out” Error

The step-by-step instructions below explicitly explain how you can solve the error issue. Hence, do tag along as we run through them.


1) Solution #1 — Try Disabling The Account Lockout Policy

Generally, it’s often advised you wait at least thirty minutes after you get locked out. As typically, the time limit set by the system admin is at that; you could wait it out and see too. Now, if the Account logs you in after thirty minutes, here are some steps to try out to stop the event from repeating itself. This generally works just for Windows Pro and Enterprise versions.


Step 1: Press down on the Windows key and the R button together to access the Run dialog box.

Step 2: Type in “Secpol.msc”, then select “OK

How To Fix The “Referenced Account Is Currently Locked Out” Error (Explained!) - Try Disabling The Account Lockout Policy - Secpol Run


Step 3: Once the Local Security Policy page opens, find and scroll to the Account Policies, then right-click on the Account Lockout Policy and choose Properties

How To Fix The “Referenced Account Is Currently Locked Out” Error (Explained!) - Try Disabling The Account Lockout Policy -Account Policies


Step 4: Under the “Local Security Setting” tab, adjust the value under the “Account will not lick out” option to zero

Step 5: Apply to run that program and select “OK” to leave the page.

That should clear off the error. Nonetheless, continue with the guide below to find other solutions.


2) Solution #2— Go through Your DNS Settings

The root of the error response might also be due to incorrect DNS settings. As it’s common to pile up unneeded apps unintentionally, some of these apps may have changed the settings without consent. Hence in situations like this, you’ll have to return the DNS settings to the normal options and also make sure to get rid of all dubious apps. Here are some steps to follow to restore your DNS settings:


Step 1: Find and select the Start key.

Step 2: Type in and click on “Network Connections

Step 3: Choose Ethernet and access the “Change Adapter” option

Step 4: Select Ethernet and press down on “Properties

How To Fix The “Referenced Account Is Currently Locked Out” Error (Explained!) - Go through Your DNS Settings - Ethernet#2


Step 5: Under the Networking tab, scroll through the context list and choose “Internet Protocol Version 4 (TCP/IPv4)”. Navigate down and select Properties

Step 6: Once the page opens, under the general option, mark the “Obtain an IP address automatically” option, and at the bottom, choose “Obtain DNS server address automatically” as well.

Step 7: Press OK.

How To Fix The “Referenced Account Is Currently Locked Out” Error (Explained!) - Go through Your DNS Settings - Internet Protocol Version#2


Note: If the steps above don’t bring the desired results, try using Google’s DNS instead. It would be best if you marked the “Use the following DNS server addresses” option to do this. Then type in the letters below: Preferred DNS server: 8.8.8.8; Alternative DNS server: 8.8.4.4.


3) Solution #3 — Adjust Your Account Password To A Setting That Will Cause It Never To Expire 


Step 1: Select the Windows and “R” buttons together 

Step 2: Type in “lusrmgr.msc” and choose “OK

Adjust Your Account Password To A Setting That Will Cause It Never To Expire -lusrmgrmsc#3


Step 3: Under the Local Users and Groups page, click on “Users

Step 4: Scroll and choose Properties once done with step 3

Adjust Your Account Password To A Setting That Will Cause It Never To Expire - Properties#3


Step 5: Find the General option and select it. Proceed to mark the box for “Password never expires.”

Step 6: Select “OK


4) Solution #4 — Remove stored up, unneeded credentials from your system 


Step 1: Press down on the Start key and enter “Credential Manager” into the search bar.

Step 2: Choose Windows Credentials

Step 3: Select the cache file you want to remove

Step 4: Press down on “Remove

Remove stored up, unneeded credentials from your system #4



5) Solution #5 — Utilize Your Password Reset Disk Or Clear Out Your Windows 

Utilize Your Password Reset Disk Or Clear Out Your Windows #4


It’s also possible to have been stuck in a “Currently Locked Out” situation like this without your system having an Account lockout policy set up. So, how do you go from there? 

Well, one option is to try creating a new password with your Password reset disk. This only works if you have the disk made before the lockout, though. If not? Then tragic news, because you may have to format (clear out) your Windows to access your computer.


Causes Of The “Referenced Account Is Currently Locked Out” Error

The “currently locked out” error often appears after one is locked out from the system’s Account because of many wrong password trials. There could also be issues with the system’s DNS settings or the Windows Credential system filled with many cached files.

You can easily clear away the error permanently with most solutions. However, do note that there are a few extreme cases where it’s only performing a format that can make your computer accessible. Regardless, most troubleshooting measures will get you through and help clear the issue forever.


Conclusion

And there are the most effective fixes for the “referenced account is currently locked out” error. Generally, you should be able to find a fix that works for you in the article above. So, take your time going through each solution meticulously while checking to see if any is the perfect fix you’ve been waiting for.


Frequently Asked Questions (FAQs)

What does the “Referenced Account Is Currently Locked Out” issue cause?

It makes it impossible for you to access your Account after some incorrect password trials. Technically, it locks you out.

How to fix the “Referenced Account Is Currently Locked Out” issue?

To fix the issue, you can try disabling the account lockout policy, adjusting your DNS settings, modifying your account password to the never expire option, etc. It would help if you checked through the article above for step-by-step instructions on most solutions.

How long does a Windows account stay locked?

By default, it’s usually for thirty minutes. So, except you’ve already altered the Account lockout span in the settings, you might not have to wait too long. However, you should note that you could easily change the durable setting from 0 to 99,999.

Pigtou.com is supported by its audience. When you buy through the links on our website, we may earn a small commission.
Photo of author

Pigtou Editorial Team

A group of tech enthusiasts who find pleasure in troubleshooting and resolving various issues. When we're not engaged in writing, we typically enjoy playing table football or spending time with our office dog.
NEED HELP? Drop a comment below!

You can also post your problem to the PIGTOU FORUM.

Leave a Comment